Privacy Policy

Last updated: 24 April 2026

This policy applies to ZionDelta Labs (ABN 28 252 536 923). We follow the Australian Privacy Principles in the Privacy Act 1988 (Cth) where applicable, and apply those standards across our operations.

1. What we collect

Depending on your interaction with us, we may collect:

• contact information, including your name, email address, phone number, business name, and website URL;
• service information you provide to us, such as business details, campaign goals, and website content;
• account access details and credentials you provide for service delivery (for example website, analytics, or profile access);
• billing and transaction data processed through our payment and accounting providers;
• technical and usage data from our website, including analytics and basic device/browser data.

2. How we collect information

We collect personal information when you submit forms, contact us by email or phone, purchase services, provide onboarding information, or interact with our website.

We may also receive information from trusted third-party platforms you authorise us to use for delivery of services.

3. Why we collect and use information

We use personal information to:

• respond to enquiries and prepare proposals;
• deliver SEO, website, reporting, and digital marketing services;
• manage billing, subscriptions, and tax-compliant records;
• operate, secure, and improve our website and systems;
• comply with legal and regulatory obligations.

4. Disclosure to third parties

We may disclose personal information to service providers that support our operations, including website infrastructure, analytics, communications, payment processing, and accounting.

Key providers may include platforms such as Stripe, Xero, Google services, Cloudflare, and email infrastructure providers used for business communications.

We do not sell personal information.

5. Overseas disclosure

Some providers we use may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure information is handled with appropriate safeguards and only for authorised purposes.

6. Cookies and analytics

Our website may use cookies and similar technologies for analytics, performance, and service improvements. You can manage cookies through your browser settings, though some features may be affected.

7. Data security

We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

8. Data retention

We retain personal information only for as long as needed to deliver services, maintain records, and meet legal obligations. We then delete or de-identify information where practicable.

9. Access and correction

You can request access to personal information we hold about you, and request correction if it is inaccurate, out of date, incomplete, irrelevant, or misleading.

10. Complaints

If you have a privacy complaint, contact us first so we can investigate and respond. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Updates to this policy

We may update this policy from time to time. The latest version will be published on this page with an updated revision date.